Privacy Policy
I. Privacy Policy And Data Protection
In compliance with current legislation, Yaye Cleaning Services (hereinafter referred to as «the website») commits to adopting the necessary technical and organizational measures according to the level of security appropriate to the risk of the data collected.
Laws Incorporated Into This Privacy Policy
This privacy policy adheres to current Spanish and European regulations on personal data protection online. Specifically, it complies with the following:
- Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons regarding the processing of personal data and on the free movement of such data (GDPR).
- Organic Law 3/2018, of December 5, on Personal Data Protection and the Guarantee of Digital Rights (LOPD-GDD).
- Royal Decree 1720/2007, of December 21, approving the Regulation implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the Data Controller
II. Personal Data Records
In compliance with the GDPR and LOPD-GDD, Yaye Cleaning Services informs users that personal data collected through forms on its pages will be incorporated into a data file for processing. The purpose of this is to facilitate, expedite, and fulfill commitments established between Yaye Cleaning Services and the user or to maintain the relationship set in the forms the user fills out or to address their requests or inquiries.
In accordance with the GDPR and LOPD-GDD, unless otherwise exempted by Article 30.5 of the GDPR, a record of processing activities is maintained, specifying the purposes of the processing and other circumstances outlined in the GDPR.
III. Principles Applicable to Personal Data Processing
The processing of users’ personal data will adhere to the following principles as set forth in Article 5 of the GDPR and Article 4 of Organic Law 3/2018:
- Principle of Lawfulness, Fairness, and Transparency: User consent will be required with full transparency about the purposes of data collection.
- Principle of Purpose Limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
- Principle of Data Minimization: Only strictly necessary data will be collected.
- Principle of Accuracy: Personal data must be accurate and kept up to date.
- Principle of Storage Limitation: Data will only be retained for as long as necessary for its processing purposes.
- Principle of Integrity and Confidentiality: Data will be processed securely and confidentially.
- Principle of Accountability: The data controller will ensure compliance with the above principles.
IV. Categories of Personal Data
Yaye Cleaning Services only processes identifying information. It does not process special categories of personal data as defined in Article 9 of the GDPR.
V. Legal Basis for Personal Data Processing
The legal basis for processing personal data is user consent. Yaye Cleaning Services commits to obtaining explicit and verifiable user consent for processing their personal data for specific purposes.
Users may withdraw their consent at any time. Withdrawing consent will be as easy as granting it, and the withdrawal will not affect the website’s usability.
If forms on the website require users to provide data for inquiries, information requests, or other content-related purposes, users will be informed of any mandatory fields needed for proper processing.
VI. Purposes of Personal Data Processing
Personal data is collected and managed by Yaye Cleaning Services to facilitate, expedite, and fulfill commitments between the website and its users or to maintain the relationship established in user-submitted forms or address requests or inquiries.
Additionally, data may be used for commercial purposes, including personalization, operational and statistical analysis, and marketing studies to improve the content offered and enhance website quality and navigation.
Users will be informed of the specific purposes for which their data is being collected at the time of collection.
VII. Data Retention Periods
Personal data will be retained only for the minimum time necessary for its processing purposes or until the user requests its deletion. In general, data will be retained for a maximum of 12 months.
Users will be informed of the retention period for their data at the time of collection or, when not possible, the criteria used to determine the retention period.
VIII. Data Sharing
Users’ personal data will not be shared with third parties.
If data sharing becomes necessary, users will be informed about the recipients or categories of recipients of their data at the time of collection.
IX. Personal Data of Minors
In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, only individuals aged 14 or older may lawfully provide consent for processing personal data. For minors under 14, parental or guardian consent is required.
X. Data Security and Confidentiality
Yaye Cleaning Services adopts necessary technical and organizational measures to ensure the security and confidentiality of users’ personal data. The website employs SSL (Secure Socket Layer) encryption to safeguard data during transmission.
In the event of a data security breach posing a high risk to users’ rights, Yaye Cleaning Services will promptly notify affected users.
XI. User Rights
Users have the following rights under the GDPR and Organic Law 3/2018:
- Right to Access: Obtain confirmation of whether their data is being processed and details of its use.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure («Right to Be Forgotten»): Request deletion of data when no longer necessary or if consent is withdrawn.
- Right to Restriction of Processing: Request limitations on data processing under certain conditions.
- Right to Data Portability: Receive their data in a structured format or request its transfer to another data controller.
- Right to Object: Oppose data processing for specific purposes.
- Right to Not Be Subject to Automated Decisions: Avoid decisions based solely on automated processing, including profiling.
Users can exercise their rights by submitting a written request with the subject «GDPR – https://yayecleaningservices.com» to:
XII. Third-Party Links
The website may contain links to third-party websites. Yaye Cleaning Services is not responsible for the privacy practices of these external sites. Users are encouraged to review the privacy policies of linked websites.
XIII. Complaints to the Supervisory Authority
Users may file complaints regarding data processing with a supervisory authority, such as the Spanish Data Protection Agency (http://www.agpd.es).
